The focus of this workshop is on exploring the characteristics & differences between workplaces that are ‘trauma-informed’ Vs ‘trauma-organised’.  We discuss the impact of this type of work on the ‘workers’ and identify the impact of Secondary Traumatic Stress (STS) on the whole system. Team & individual strategies for preventing STS are discussed.

“In dealing with those who are undergoing great suffering, if you feel ‘burnout’ setting in, if you feel demoralized and exhausted, it is best, for the sake of everyone, to withdraw and restore yourself. The point is to have a long-term perspective.”

—The Dalai Lama

Learning Outcomes

1. Define ‘trauma-informed’ Vs ‘trauma-organised’ care.
2. Apply an understanding of trauma-informed care to:
   – Create safe environments for workers & client
   – Support worker resilience & well-being
3. Describe the Strengths Approach for working with clients who have experienced complex trauma.
4. Enhance service delivery and recognise the importance of team work & partnership at every level.
5. Identify the signs of secondary traumatic stress (i.e. vicarious trauma) and discuss self-care strategies.