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Stepping Up to the Challenge Part 6: Maintaining a Professional Profile

May 17, 2017 @ 9:00 AM - 1:00 PM UTC+0


This workshop will look at how to:

  • Identify effective communication strategies with parents that develop trust and mutual respect.
  • Determine appropriate response to parent complaints.
  • Explain how to enhance parents’ understanding of the professionalism of the service and encourage greater parent involvement.
  • Identify networks for continuing support.

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