This topic looks closely at effective communication and how it can be used to develop a positive, motivated professional team environment. Participants will collaborate and build on their own skills as well as develop new practical strategies to help manage and resolve conflict within team environments.
Certificate issued on completion.
- Reflect on own communication techniques and learn new skills
- Develop and implement motivational tools and resources for your team
- Establish professional, respectful environments that encourage a motivated and supportive team.
Links to NQS: QA4 and QA7