Supporting your Team (2 hours) – Certificate issued on completion
This topic looks closely at effective communication and how it can be used to develop a positive, motivated professional team environment.
Participants will collaborate and build on their own skills as well as develop new practical strategies to help manage and resolve conflict within team environments.
- Reflect on own communication techniques and learn new skills
- Develop and implement motivational tools and resources for your team
- Establish professional, respectful environments that encourage a motivated and supportive team.
Links to NQS: QA4 and QA7